Bathroom Sales Specialist

Job description

The Bathroom Sales Specialist plays a key role in delivering exceptional customer experiences within a large, premium showroom environment. This position focuses on guiding customers through high-quality product ranges, supporting both retail and design-led projects, and contributing to the overall success of a busy, performance-driven sales team.

Key Responsibilities

• Engage with customers in person and by phone, offering clear guidance and professional support

• Identify customer requirements and present suitable, inspiring product solutions

• Prepare accurate quotations that reflect budgets and company standards

• Maximise sales opportunities through effective product knowledge, upselling, and cross-selling

• Follow up with clients to progress quotations and build ongoing customer relationships

• Oversee order details and delivery timelines to ensure a smooth end-to-end experience

• Work closely with colleagues to achieve individual and team targets

• Maintain showroom presentation and assist with displays as needed

• Follow company procedures to ensure consistent and efficient operations

Skills & Experience

• At least 2 years\’ experience in target-driven retail or showroom sales

• Confident communicator with excellent customer service skills

• Strong organisational abilities and attention to detail

• Comfortable working in a fast-paced, high-volume environment

• Problem-solver with a proactive and solutions-focused approach

• Experience with interiors, bathroom products, or construction-related sales is an advantage

• Team-oriented mindset with a positive and professional attitude