Crew Controller

Crew Controller

We are currently seeking a Crew Controller/Ground Operations Controller for our client, a leading airline based in Dublin Airport. The successful candidate will play a vital role in both the crew control and ground operations departments.

This is an exciting opportunity for an ambitious individual eager to develop their career in aviation. You will collaborate with a team of skilled professionals dedicated to ensuring safe, on-time flights.

Salary is €38,000 base plus 12% shift allowance. (€42,600)

Benefits:

* Pension contributions up to 4% from day one

* Death In Service cover- up x2 salary

* Long term illness cover

* Paid car parking

* Discounted Health insurance with Irish Life

* Staff Travel on mainline flights

**Key Responsibilities:**

– Maintain crew rosters in line with regulatory and client requirements.

– Ensure all flights are adequately crewed according to the published roster.

– Coordinate training schedules with instructors.

– Manage daily crew rostering issues, including absences, swaps, and disruptions.

– Provide solutions to any flight and crew schedule disruptions.

– Monitor crew hour limitations (weekly, monthly, annually).

– Generate daily, weekly, and monthly reports as needed.

– Serve as the main point of contact for all client airports within the network.

– Ensure compliance with client policies, procedures, and agreements by ground handling service providers.

– Identify and address areas of underperformance among airports and ground handlers.

– Compile and produce reports on key performance metrics, including punctuality and customer service.

– Manage disruptions and ensure effective customer care in accordance with regulations.

– Authorize invoices for ad-hoc ground handling services.

– Perform general OCC administration duties and ad-hoc reporting.

**Key Competencies / Skills Required:**

– Strong organizational and time management skills.

– Technical proficiency and problem-solving abilities.

– Excellent communication skills at all levels.

– Initiative, self-direction, and motivation.

Essential Criteria:

– Ability to pass a 5-year background check.

– Authorization to live and work in Ireland without restrictions.

Desired:

– Familiarity with PDC / PPS / ASTRAL systems.

– Experience with IATA / EASA AIR OPS / FTLs.

– Background in an aviation-related environment.

– Previous experience as a crew controller or ground operations controller.

If you are ready to take on this exciting challenge and grow with a dynamic airline, we encourage you to apply!