Store Manager

Job description

We are looking for a dynamic and experienced Store Manager to lead and energize a high-performing retail team. This role requires a strategic thinker and hands-on leader who is passionate about driving operational excellence and delivering superior customer experiences.

As a Store Manager, you will take ownership of the store\’s overall performance, ensuring it achieves operational and financial targets while maintaining a collaborative and motivated team culture. This position offers the opportunity to lead with impact, inspire your team, and contribute to the success of a growing organization.

Key Responsibilities

• Drive a culture of excellence by promoting company values and creating a positive team environment.
• Lead by example, providing outstanding customer service and encouraging your team to do the same.
• Ensure full compliance with operational standards, policies, and health and safety regulations.
• Develop, coach, and mentor your team to maximize their potential and ensure high levels of engagement.
• Monitor and analyze key performance metrics, using insights to develop strategies that enhance store results.
• Manage day-to-day operations, including stock control, budgeting, and profit and loss accountability.
• Collaborate with senior management to align store goals with broader organizational objectives.
• Oversee team scheduling and resource planning to ensure smooth and efficient operations.
• Identify opportunities for process improvement and implement solutions to boost efficiency and performance.
• Actively resolve challenges, maintaining a calm and proactive approach in a fast-paced environment.

Skills and Experience

• Proven leadership experience in a retail environment, managing teams of 10 or more.
• Strong decision-making skills, with the ability to prioritize and adapt in a dynamic setting.
• Demonstrated success in achieving sales targets and driving team performance.
• Experience with operational planning, budgeting, and stock management.
• A natural motivator with excellent communication and interpersonal skills.
• Ability to analyze performance data and translate insights into actionable strategies.
• Commitment to delivering exceptional customer experiences.