Customer Service Advisor

Apply now

Job description

Excellent new opportunity for an Insurance Customer Service Advisor to join a growing insurance business in Mayo. The position is permanent office-based role and has a salary of up to €32,000 with excellent benefits on offer.

Tasks and responsibilities:

  • Tasked with fostering new business growth across diverse personal insurance categories: motor, home, farm, van, health, and marine.
  • Efficiently manage policy queries and adjustments to meet clients\’ evolving needs.
  • Essential role in ensuring client retention throughout the annual renewal cycle.
  • Handle day-to-day administrative tasks associated with personal lines policies.
  • Proactively spot cross-selling opportunities by understanding clients\’ insurance needs.
  • Ensure exceptional client experiences, whether face-to-face or over the phone.
  • Collaborate effectively and demonstrate flexibility to support team objectives.
  • Mandatory compliance with regulatory standards such as CBI, CPC, GDPR, and internal policies.

Experience and Qualifications

  • Experience and knowledge in a personal insurance environment.
  • APA/CIP qualification or working towards.

Apply now

* Required

Upload your CV/resume or any other relevant file. Max. file size: 8 MB.
Our company is compliant with the General Data Protection Regulation (GDPR) and in our capacity as Data Controller, we strictly abide by GDPR when processing personal data. By continuing you agree to our Privacy Policy and Data Retention Policy

View all jobs