HR Advice Consultant

HR Advice Consultant

Our Client, a leading provider of HR Services is seeking a HR Advice Consultant to be a part of their great team.

This role has great salary and benefits with strong opportunity for Career Development.

Job Purpose

To work as part of our HR Advice team where you will provide HR and Employment Law advice and support to our clients throughout different sectors.

Job Overview

The HR Consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.

You will provide HR and Employment Law Advice to the wide variety of our clients throughout various industries across Ireland.

Day to Day Responsibilities

• To work in line with the departmental KPI\’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA\’s.
• To ensure that personal knowledge of employment law and HR best practice is continually updated. To advise, assist and guide clients with all employment law/HR enquiries received.
• To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
• Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
• Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
• Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
• Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
• To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.

What you bring to the team

• A \”can-do\” attitude, a thirst for knowledge and the ability to communicate effectively within the team.
• Ability to work in a fast-paced environment.
• A dynamic and flexible approach, as well as the ability to work under pressure.
• Practical experience in Employment Law.
• A willingness to develop your career as a HR professional.
• An enthusiasm for generating new business referrals.
• Ability to learn, research and interpret law quickly and effectively.
• Ability to prioritise and work unsupervised as required.
• Ability to work to deadlines.
• Excellent communication and written skills.
• MS Office knowledge and experience.