Insurance Branch Team Lead

Job description

Excellent new opportunity for an experienced Insurance Branch Team Lead to join a busy insurance broker in Galway City. This is a permanent role with a salary of up to €43,000 DOE. The salary can sometimes go higher for the ideal candidate.

The Role

• Supervise new business and renewal retention across branches, ensuring monthly targets are met and all associated processes and documentation are completed on time.
• Oversee quality and regulatory standards in all client interactions.
• Ensure timely completion of required reports and month-end processes.
• Collaborate with colleagues across the branch network to enhance the client experience, maintaining close communication with Branch Leads/Managers.
• Monitor team performance, providing regular feedback to team members.
• Communicate relevant company and team updates.
• Coordinate the induction of new team members.
• Facilitate knowledge sharing across the team.
• Identify opportunities to streamline processes for greater efficiency and improved customer experience.

The Person

• Enthusiastic, committed, and leads by example.
• Self-motivated, flexible, determined, and target-driven.
• Strong communicator.
• Holds relevant insurance qualifications (e.g. CIP, MDI, ACII).

Skills and Experience

• Experience in general insurance broking, covering both new business and renewals.
• Strong interpersonal skills.
• Effective time management and organizational skills.
• Ability to align key business drivers with departmental strategy.
• Analytical, creative, and goal-oriented.