Motor Claims Handler

Job description

Excellent new opportunity for an experienced Motor Claims Handler to join a small close-knit team in D.18.

• Permanent
• Salary up to €50,000 DOE
• Hybrid
• Additional benefits

Responsibilities

• Supporting and advising claimants throughout the process of their claim.
• Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service.
• Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions.
• Drawing on technical expertise to determine and apply effective claim management strategies, tailored to the circumstances of each individual file: including – consideration of required investigations, liability, quantum, fraud, negotiation, and any other relevant factors.
• Ensuring accurate information and documentation is collected and recorded throughout investigations.
• Ensuring claims files remain accurate and up to date.
• Consulting with solicitors, and other legal and claims professionals, to negotiate the terms of a claim to a successful outcome, as appropriate.
• Focussing on controlling claim cost whilst meeting customer and regulatory expectations.
• Where appropriate, processing of provider bordereaux such as windscreen, car rental and motor assessor invoices; and,
• Acting within agreed authority limits.

Experience and Qualifications

• Work collaboratively with, and learn from, other internal departments such as underwriting and compliance.
• Work closely with senior management, having significant industry experience.
• Collaborate closely with external experts to achieve successful claim outcomes and provide great customer service; and,
• Become part of a growing business.
• We support professional examinations / designations and reward achievement of APA, CIP, MDI and ACII.