Motor Claims Handler

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Job description

Excellent new opportunity for an experienced Motor Claims Handler to join a small close-knit team in D.18.

  • Permanent
  • Salary up to €55,000 DOE
  • Hybrid
  • Additional benefits


  • Supporting and advising claimants throughout the process of their claim.
  • Prioritising your own caseload to meet deadlines, whilst providing a high quality of customer service.
  • Analysing the details for each claim made by a policyholder to establish whether it satisfies policy conditions.
  • Drawing on technical expertise to determine and apply effective claim management strategies, tailored to the circumstances of each individual file: including – consideration of required investigations, liability, quantum, fraud, negotiation, and any other relevant factors.
  • Ensuring accurate information and documentation is collected and recorded throughout investigations.
  • Ensuring claims files remain accurate and up to date.
  • Consulting with solicitors, and other legal and claims professionals, to negotiate the terms of a claim to a successful outcome, as appropriate.
  • Focussing on controlling claim cost whilst meeting customer and regulatory expectations.
  • Where appropriate, processing of provider bordereaux such as windscreen, car rental and motor assessor invoices; and,
  • Acting within agreed authority limits.

Experience and Qualifications

  • Work collaboratively with, and learn from, other internal departments such as underwriting and compliance.
  • Work closely with senior management, having significant industry experience.
  • Collaborate closely with external experts to achieve successful claim outcomes and provide great customer service; and,
  • Become part of a growing business.
  • We support professional examinations / designations and reward achievement of APA, CIP, MDI and ACII.

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