Patient Care Specialist

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Job description

Our client, a world leader in Healthcare services is seeking a Patient Care Specialist based in Galway on a fixed term contract for 12 months.

The successful candidate will be responsible for maintaining existing customers and to support winning new business in this expanding market by promoting our range of products and services to key stakeholders in hospitals and community integrated teams.

Key activities of the role include;

  • Set up/ installation of homecare devices such as CPAP, NIV, Invasive Ventilation, Diagnostics and Cough Assist primarily at patient\’s homes and at hospital locations.
  • Manage patient home installations, clinic installations/support, training and compliance activities with patients and clinicians
  • Manage patient follow up post install: to include telephone calls, post install home visits and compliance follow up, communicating feedback to prescribing centres.
  • To support clinical training & educational workshops in key centres within the region.
  • Attendance at Respiratory Conferences/Meetings when required
  • Supporting respiratory business in the region and occasionally in other regions.
  • Adaption of the role may be required to support new product introduction.

The successful candidate will have daily interaction with patients and their families/carers, as well as a variety of healthcare professionals including Adult & Paediatric Respiratory Consultants, Anaesthetists, Respiratory Physiologists & Sleep Teams, Respiratory Nurse Specialists, Advanced Nurse Practitioners, Clinical Nurse Specialists, Physiotherapists, Paediatric Teams, Ward Managers, Integrated Care Teams, Biomedical teams and procurement/supply officers.

Skills and experience outline:

  • Qualified Nurse/Physiotherapist with a minimum of 3 years post qualification experience in hospital and/or homecare environment
  • A person with exceptional organisational, communication and record keeping skills, with proven ability to present, train, mentor and influence to a variety of customers
  • Commercial experience desirable, with the ability to develop and maintain strong business relationships with key customers
  • Proven attention to detail and follow through
  • Computer literate/practical working IT skills
  • Full driving license (manual)

What\’s on offer?

  • Competitive salary, & bonus
  • Expensed company vehicle, fuel card, laptop, and mobile telephone.
  • Extensive training provided

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