Personal Lines Account Handler

Job description

Excellent New opportunity for a Personal Lines Account Handler for a busy insurance broker in Cork.

• Permanent
• Salary €30,000 – €38,000 DOE & APA Qualification
• Great benefits and study support
• Hybrid available after training period
• Insurance discount for motor, home, and travel

Task & Duties

• Undertaking market research and issuing competitive and tailored insurance quotations to new and existing customers, for personal cars, vans, and homes. Ensuring all documentation is in place and payment processed.
• Providing day to day support and servicing to clients on their insurance needs e.g., issuing renewals including market comparisons, finalising insurance placements, and updating policy schedules
• Managing ad hoc client requests as they arise including queries on their policies, applying mid-term adjustments, claims reporting etc.
• Staying up to date on insurer products / rates and competitor activity in the marketplace
• Maintaining good file management and documentation to ensure compliance with all legal requirements, Central Bank codes and company procedures and business ethics.

Experience and Qualification

• We are looking for an energic and driven Personal Lines Account Handler, with previous experience working in general insurance broking or in an insurance company.
• APA or CIP qualifications (some or all)
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills
• Ability to work in a fast-paced, dynamic environment.
• Strong IT skills with previous experience of Relay being desirable but not essential.
• Excellent customer service and organisation skills with strong attention to detail
• Ability to work as part of a team and on own initiative.