Sales & Customer Support Executive – Dublin

Sales & Customer Support Executive – South Dublin

Salary: €32,000 – €35,000 per annum
Contract: Full-time, Permanent
Location: On-site

About the Opportunity

We are a well-established and expanding business operating within the furniture, woodworking, and related industries. With a strong presence in the Irish market and a broad portfolio of high-quality products, we pride ourselves on delivering reliable service and building long-term relationships with our customers.

As the company continues to grow, we are looking for a motivated and customer-focused individual to join our office-based team.

The Role

This position offers an excellent opportunity for someone who enjoys working with people and wants to develop their career within a busy commercial environment.

You will support both customers and internal teams, ensuring smooth communication, efficient order handling, and a high standard of service across all interactions.

Key Responsibilities

Core Duties:

• Manage inbound calls and assist customers with queries and product orders.
• Process orders received online and from the sales team accurately.
• Track outstanding orders and follow up on backlogs.
• Provide day-to-day administrative and sales support to the wider team.

Additional Tasks:

• Handle payment processing and update order statuses.
• Respond to enquiries relating to pricing, availability, and delivery schedules.
• Record service requests and spare parts enquiries.
• Collaborate with other departments when required to ensure smooth operations.

What We\’re Looking For

• Strong interpersonal skills with a friendly and professional approach.
• A positive attitude and willingness to learn.
• Good organisational skills with the ability to multitask.
• Clear communication and strong attention to detail.
• Basic IT knowledge (experience with Microsoft Office is beneficial).
• Previous experience in a customer service or administrative role is desirable, but not essential.

What\’s on Offer

• Opportunity to join a growing and supportive team environment.
• Ongoing training and career development prospects.
• A collaborative workplace culture with a focus on continuous improvement.
• Free parking available on-site.
• Monday to Friday schedule (8:30am-5:00pm or 9:00am-5:30pm).

Benefits

• Bike to Work Scheme
• Company pension plan
• Employee discounts
• On-site parking

How to Apply

If you are proactive, eager to learn, and enjoy working in a team-oriented environment, we would love to hear from you.

Please send your application or get in touch:

086 107 6677